Average Score (564 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

564 Ratings

4.8 Average

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  • Nayan M.08-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Abigail C.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Alex was very responsive, explained everything and took time to answer all questions.

  • Timothy C.08-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Saundra M.08-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I’m really enjoying my SUV. Very spacious for my grandkids, especially the 6’2-14 year old. He’s enjoying being in the back, I also had a great experience for the first time with a wonderful sales person by the name of Ruthie. She’s was so helpful in many ways. She definitely a keeper. Wonderful personality. I told my Son thanks so many times, because he is the one that told me I should get a Volkswagen. Now I see what he meant. It’s a great automobile. So that’s why I rated it the highest. One more thing! Everyone was nice at the dealership.

  • Donna F.08-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Billy was fantastic from the minute we contacted VW until we picked the car up at the end!

  • Maria C.08-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Alex was awesome, I will definitely service my car here ALWAYS!

  • Alison G.08-13-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Carol G.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I gave this rating because of the customer service provided to me by Jeremy Clifton. He provides professional service, answers my questions and keeps me updated as to the progress and costs. He is the main reason I have both of my VW's serviced with DeMontrond.

  • Enola R.08-13-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    This was the best car buying experience that I have had. From the wonderful sales representative Ruthie, to the finance department. Excellent customer service! I will recommend everyone that I know that is in need of a new vehicle.

  • Jonatan C.08-13-2025

    TYPE:SalesMODEL:TaosYEAR:2025