The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
Cristina went beyond to fit my needs to the car we bought. Service is terrible. Service need tons of improvement starting with the fact that to make an appointment you need to spend almost 5 times calling until a human being answers a phone at service.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2024
The drop off was easy. I loved that you offered a ride via uber. That helped me out.
TYPE:ServiceMODEL:TiguanYEAR:2023
Soon as I arrived for my scheduled oil change I was greeted by the service advisor. I waited in the customer area. Very clean and comfortable. Got out in efficient time
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Perfect
TYPE:ServiceMODEL:AtlasYEAR:2024
Jeremy was extremely easy to work with. This was my first service experience with VW since my new VW Atlas purchase in April 2025. Compared to other brands and dealers I’ve used, this was a shining star. Quick, easy, great communication and they treated me like I mattered to them. Great experience. Found my car people for sure!!
TYPE:ServiceMODEL:AtlasYEAR:2024
Service was done in a timely manner
TYPE:ServiceMODEL:TiguanYEAR:2024
it was pretty quick and everyone was extremely willing to help
TYPE:ServiceMODEL:AtlasYEAR:2019
Jeremy always takes good care of us. Quick and knowledgeable.