Average Score (564 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

564 Ratings

4.8 Average

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  • Alicia C.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great service and communication from start to finish.

  • Paula M.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service, friendly staff.

  • Fred L.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service and service department.

  • Jennifer W.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    First time in the dealership-I was driving in from Dallas. Service was as fast as a last minute drop-in.

  • Lisa G.07-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The current staff reviewed my previous repair work because I believed that the former visit missed problems that I had voiced in a very expensive earlier visit. Even though, for some reason the temperature sensor showed checked out, they pulled it and tried a new sensor which finally fixed the inaccurate temperature readings of my engine

  • Robert N.07-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Because Ruthie your sales person pressured me

  • Mohamed K.07-14-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    Jeremy has always been great at taking care of me. It would be great if the switchboard was updated to actually connect to service.

  • Robert M.07-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    No reason to rate otherwise

  • Aronda W.07-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Friendly customer service

  • Joaquin C.07-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great customer service