Average Score (564 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

564 Ratings

4.8 Average

Models
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  • Franklin H.07-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Michael R.07-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Cherri S.06-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Great job no issues

  • Jennifer W.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Kind and efficient

  • Kelvin M.06-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Ricardo F.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Candace P.06-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service and communication

  • Nancy W.06-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Jeremy was absolutely the best! He spoke with knowledge about the issue, and compassion regarding the incident. He gained my trust into becoming a returning customer to VW. Demontrond is our home for car buying but with Corey gone we were not sure we would return till we met Jeremy. Jeremy provides customers service as it should be.

  • James B.06-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Everyone was so welcoming and willing to help out. The service took less than the estimated time. Overall great experience.

  • Jake K.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019