Average Score (557 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

557 Ratings

4.8 Average

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  • Alexia M.08-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Great customer service and great behind the scenes service as well!

  • Charles W.08-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    David was very informative and helped us understand the ID4.

  • Anthony B.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The whole team is great. Bill Hutchinson was very informative and always kept us in the loop of when our vehicle would be ready.

  • Lynne H.08-16-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    My salesman was very knowledgeable about the products he is selling.

  • Sherry T.08-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Arturo M.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Easy to book on time and cost efficient. Over bringing the car for a small thing was really great.

  • John P.08-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Jeremy was very accommodating and personable. He listened to my concerns and took notes on what to do.

  • Grace H.08-15-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Everyone was super friendly and helpful. No pressure while looking and buying my vehicle

  • Evgenii K.08-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Robert L.08-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    This is my fifth VW, my fourth with this particular Demontrond dealership. I have always received amazing customer service here but Service Advisor Haley Hudson was over the top amazing! She was friendly, professional and really knew her stuff.