Average Score (592 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

592 Ratings

4.8 Average

Models
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  • Brad G.09-30-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Lane does a great job with customer care.

  • Blanca M.09-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    All good

  • Ariel R.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Second new vehicle within a months time. Working on possibly buying a third. The only advice I have is to keep the mileage up to date on the vehicles listed especially the mobility units.

  • Joseph J.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Lane was very helpful with getting my car into service and gave me loaner while my car was in shop for several weeks. He makes sure that he contacts us with updates on our vehicle.

  • Luis O.09-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Very punctual, professional and friendly service.

  • Cody Y.09-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Because the customer service I received was excellent especially from Lane, he had helped me multiple times ive been in and He's my go too guy I absolutely will continue to so business with you fine folks due to his excellent customer service and work ethic

  • Jacquelyn G.09-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Brian A.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Timothy B.09-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service n helpful employees

  • Nina C.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024