Average Score (564 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

564 Ratings

4.8 Average

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  • Garrett B.09-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    The service is always great!

  • Keisha P.09-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Billy worked diligently with me every step of the way. Keeping me informed so I didn’t have to worry about next steps

  • Yvonne S.09-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    five stars

  • Belinda W.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Nice friendly helpful

  • James W.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    We always have excellent service. Lain has great communication and makes us feel very comfortable knowing our vehicle is in good hands. Thank you

  • Brittany V.09-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I’m treated so good, welcomed like I’m family I love my Volkswagen family. Billy is the best at the service department love him.

  • Oliver O.09-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Tyrone D.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone did a great job!

  • Raymond C.09-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Great service experience

  • Kim T.09-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Wait was much longer than told. We did have an appointment. This is 2nd time vehicle was in for windshield wiper issue & now I’m told they can’t duplicate the problem basically unless I bring the car in when it’s raining 🤷‍♀️