Average Score (564 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

564 Ratings

4.8 Average

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  • Shaquala F.09-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Everything was smooth. I was heard and understood. Hailey looked to solve my problem without anything being a hassle.

  • Claudia G.09-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    John was amazing, great buying experience! 100% would recommend to friends and family!

  • Shoshanna S.09-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Trey W.09-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Alejandro R.09-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Billy went above and beyond on the customer service and making sure we were well taken care of during the whole process.

  • Winifred A.09-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Lane was very helpful getting the spare tire mounted and put together for my Jetta.

  • Cherri S.09-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Karen J.09-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Friendly & helpful associates

  • Peter K.09-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Ilene S.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Customer service, reliability, friendliness interest in what the customer wants. No upsell