Average Score (564 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

564 Ratings

4.8 Average

Models
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  • John R.09-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Everything was wonderful! My team member was so nice, he walked me through Everything!

  • Kevin G.09-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Maria M.09-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Hayley was super nice!

  • Rebecca N.09-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Nothing

  • Chester C.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Haley was fantastic! Very helpful!

  • Matthew L.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Caleb M.09-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Haley was a fantastic help! Very thorough and amazing at answering all my questions. She listened to everything I had to say. Overall a Quick and efficient job!

  • Bernardo A.09-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Hailey took care of me seamlessly. What a great service!! She not only coordinated with me over text for easy car drop off and pick up, even considering she wasn't going to be there neither of those times, but also kept me informed in exactly what was being found and what decisions needed to be made. Well done Haley!! Thanks for all your help.

  • Darell D.09-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Bret D.09-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024