Average Score (564 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

564 Ratings

4.8 Average

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  • Thomas L.08-24-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Great overall experience. Went smooth.

  • Jonatan C.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Sherry H.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything was as easy as making appointment online ,choosing the right time and showing up.

  • Sami K.08-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Customer care and approach was on point, no pressure at any time, always looking for solutions.

  • Karen T.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    When I showed up without an appointment because of a coolant leak, Billy graciously helped with a temporary fix to help carry me through to an appointment time. Within the two follow up appointments, I was able to get in and out quicker than expected.

  • Rachel W.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Check in for service appointment was quick and easy. Representative kept me informed of maintenance throughout the process

  • Lindsay K.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Helpful quick service. Answered all of my questions. Didn’t blame anyone when solving problems which I very much respect.

  • David T.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Service exactly as desired on a timely and pleasant manner.

  • Cindy T.08-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Nurul R.08-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Amazing